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by Petr Roupec

  1. Connect from the computer with email or USB facilities to the computer you need to diagnose.
    • Connect from the computer with email or USB facilities to the computer you need to diagnose.

    • Use telnet program as follows

      • telnet 192.168.99.3

    • Start SAMPLER command by typing

      • SAMPLER

    • After while you will be prompted to define directory where diagnostic file will be stored. /tmp directory is good place thus type:

      • /tmp

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  2. Disconnect from the server end start ftp program.  Enter as user txpom with appropriate password.
    • Disconnect from the server end start ftp program. Enter as user txpom with appropriate password.

      • ftp 142.124.99.3

      • Use correct IP address as in step 1

    • Set binary transfer by typing command bin

    • Move to /tmp directory by typing command cd /tmp

    • Get the file by typing command ''mget SAM*''

    • Exit ftp program by typing command quit

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    • In the directory used for ftp command file SAMPLER* will be located. See the file by using command

      • ls -la

    • The file contains lot of useful information which will be used by OMLEX support team to diagnose problem with your computer

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Petr Roupec

Member since: 08/13/2015

10 Guides authored

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