T3.3.1 - CAPACITY MANAGEMENT Implementation Guidance
The entity shall manage the required capacity.
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For each new and ongoing activity, capacity requirements should be identified. System tuning and monitoring should be applied to ensure and, where necessary, improve the availability and efficiency of systems. Detective controls should be put in place to indicate problems in due time. Projections of future capacity requirements should take account of new business and system requirements and current and projected trends in the entity’s information
processing capabilities.
Particular attention needs to be paid to any resources with long procurement lead times or high costs; therefore managers should monitor the utilization of key system resources. They should identify trends in usage, particularly in relation to business applications or management information system tools.
Managers should use this information to identify and avoid potential bottlenecks and dependence on key personnel that might present a threat to system security or services, and plan appropriate action.
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